A mobile team in the Hauts-de-France
Mellion operates in Lille and the five departments of Hauts-de-France: Nord, Pas-de-Calais, Somme, Oise, and Aisne. Initial scoping sessions are conducted by video call. If the project requires it, our on-site team members will visit your premises, anywhere in France, Brussels, and Madrid.
On-site observation is useful when a process links the office and the field: receiving a request, verifying information, preparing a dossier, and transmitting it to the relevant team. We choose the workshop format based on these uses, without requiring travel at each step.
Which processes should be automated in your company?
The starting point is not an AI tool, but a repetitive task that mobilizes your teams. Here are three examples of scopes to study based on your activity; these are use cases, not client references.
Sales inquiries and follow-ups
For a distribution SME, linking incoming requests to the CRM, identifying missing information, and preparing follow-ups can avoid re-entering the same contact details. Duplicates and incomplete cases are reported to a manager.
Quotes, proposals, and files
For a service company, automation can compile validated data, generate a charter document, and submit it to the colleague before sending it. AI can help synthesize a request; however, commercial terms remain under human control.
Information between office and field
For an industrial or operational team, we can study the collection of minutes, the classification of parts, and the updating of statuses. Control rules prevent an incomplete file from silently advancing to the next step.
From task audit to deployment
Our offeringAI automation for businesses includes rule scoping, tool connections, testing, documentation, and user support. We first evaluate the capabilities of your existing software, access rights, and authorised data.
A simple rule is preferred when it suffices. AI becomes relevant for reading, classifying, or preparing a synthesis from texts and documents, with appropriate validation based on risk. The choice depends on your process, not an imposed technology.
If priorities are not yet clear, the opportunity diagnostic helps compare. An business software can complement integrations if an interface is missing. Our other expertise covers theB2B customer acquisition, the brand design, SEO, and GEO and the team training.
How to start an automation project in Lille?
Prepare an example dossier, the list of tools used, and an estimate of the number of treatments per week. During the video call scoping, we identify the time spent, exceptions, validations, and the person responsible for the process.
The proposal defines a first scope, deliverables, timelines, budget, and potential on-site workshops. A pilot is tested with your users before generalization. The follow-up tracks time per file, errors, and rework, considering operational costs.
To prepare your decision, consult our mission methodology and the guide for calculate the return on investment of an automation.
Frequently Asked Questions
Is AI essential for automating our tasks?
No. A synchronization, follow-up, or control can often rely on simple rules. AI is studied for less structured content, such as freely written requests, with human controls and validation according to the risk.
Do we intervene outside of Lille?
Yes. We support businesses in the five departments of Hauts-de-France, as well as throughout France, Brussels, and Madrid. Scoping starts by video call; our on-site team members travel to the site if needed.
Have you already chosen a technical solution?
No. You can start with rekeying, forgotten follow-ups, or lengthy documents to prepare. We examine the tools in place, the data, and the business rules before proposing a solution.
How is the budget for an automation set?
The quote depends on the number of streams and connections, volumes, exceptions, and necessary controls. The scoping distinguishes the initial implementation from licensing, hosting, maintenance, and potential AI usage costs.
Mellion supports your projects across France, Brussels, and Madrid with the expertise of Insight Group collective. Also consult our support in AI automation in Paris and Île-de-France.